This is an area of concern. On arrival we were allocated room 5 which had a dreadful smell of drains/sewage. We immediately asked for another room only to be told we had to stay in it for one night and it would be changed tomorrow. I declined and insisted on a move which was granted. During the week we were aware of 2 other couples who were placed in 5 - they complained about the smell - and 1 couple were told they had to stay in it for 3 days. I do not know their outcome. The hotel was excellent but anyone experience room 5 would have a genuine complaint. I strongly recommend that TUI looks into this to ensure that none of your customers have this experience. During our week there we did not see and workmen trying to rectify the situation.

“Super Urlaub”

Alles perfekt abgelaufen, hat zwar einiges gekostet, aber es war es wert

“Sehr zufrieden.”

Rundum empfehlenswert. Sehr schönes und gepflegtes Hotel, wunderbar gelegen, Strand in unmittelbarer Nähe, toller Service, gutes Frühstück (wir waren abends meist in einem Restaurant am Hafen essen), schöne Bar. Vielfältige Ausflugsmöglichkeiten auf der Insel und entlang der Küste und vieles mehr. Wir kommen wieder.

“Perfekter Urlaub”

Vom Reisebüro weg über Antritt der Reise, Flug, Transfer, Hotelanlage/Appartement, Autovermietung alles bestens, auch der Strand extrem sauber, es hat uns an nichts gefehlt, Anlage sehr zu empfehlen.

Alles top,bis auf W Lan