DO23000 Punta Cana
Südl. Dom. Republik. Dominikanische Republik
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Diese Resortanlage ist vor allem für Familien geeignet. Der Aquapark mit seinen verschiedenen Wasserrutschen verspricht Spaß für Kinder und Erwachsene. Das umfangreiche Unterhaltungs- und All Inclusive Angebot rundet das Urlaubserlebnis ab.
Bei einem Splashworld-Urlaub erwartet dich ein top ausgestattetes Familienhotel mit direktem oder fußläufigem Zugang zu einem erstklassigen Aquapark - und das Beste: Der Eintritt ist vom ersten bis zum letzten Tag unbegrenzt inklusive.
Ob rasante Rutschen für Adrenalinjunkies oder kindgerechte Planschbereiche für die Kleinen - das Rutschenparadies bietet Spaß und Action für die ganze Familie. Mit All Inclusive und einem persönlichen Splashworld-Serviceteam vor Ort musst du dich um nichts kümmern und kannst jeden Moment in vollen Zügen genießen.
Hotelkonzept-Kriterien
Doppelzimmer Gartenblick Typ1 (DZG1), Doppelzimmer, Nichtraucherzimmer
Presidential Jacuzzi 1 BedRoom Suite (SUG1), Suite, Nichtraucherzimmer
Luxury Room (DZX1), Doppelzimmer, Nichtraucherzimmer
Luxury Jacuzzi Junior Suite Diamond Club (JSX1), Juniorsuite
Luxury Room Diamond Club (DZX3), Doppelzimmer, Nichtraucherzimmer
Luxury Family Room (DZX4), Doppelzimmer, Nichtraucherzimmer
The first room we were given was dirty & smelt of sewage, we complained & got a different room (that’s the only positive) The staff in the restaurants & Buffett were rude & not helpful at all, you had to keep asking to be served with drinks at breakfast & lunch & your evening meal. The buffet restaurant on the Splash side was closed throughout our stay, so we had to walk 1.39 miles there & back each time we wanted to eat, which is not good for people with heart conditions & the elderly, the trolly buses were always full so you were stood waiting in the heat to try & get the trolly bus. The check out process was ridiculous one person on the check out desk, to check everyone out, no air conditioning in the reception area or the buffet restaurant so you were sweating & uncomfortable while eating your meals, & while checking out.
Show moreTVs not working on plane Cabin crew work not serve snacks when it was not ‘trolley time’ Entertainment poor and very repetitive (same three nights a week) Very loud evening entertainment-could not sleep until finished Poor food variety e.g three cakes, an ice lolly or melon for pudding. Buffet area too hot with no air, food sweating (not good for bacteria) To get to buffet you needed to walk across your resort, along a road and then from one side of other resort to the other (roughly 10 minute walk) Mini fridge not plugged in on arrival Air con unit leaked, dripping continuously. After two days, mould started to appear up walls and on ceiling. Air condenser unit brought in to try and absorb some of the moisture as clothes and bedding was getting damp No arrive information received at airport
Show moreEntertainment team were not great, stood around more than got involved with families. Lots of renovations disrupted the experience. Restaurants closed and Tui Reps not told by hotel managers.
Show moreTerrible service and tui did not give the correct information about hotel
Show moreOne particular hotel staff member at the TUI BBQ evening insulted a member of our party to the point where we all left without eating. Vibe team daily entertainment consisted of a dance to the Royalton theme tune for 5 minutes each day. Consistently being asked to give them a 5* review and they preferred you to hand them your mobile so they could write their own review. Evening entertainment was very poor. Upon check out we were told we had to pay $2542 for damages allegedly caused by our son. After debate it turns out it was a case of mistaken identity! This caused unnecessary upset and frustration. Would not recommend this hotel to anyone wishing to visit Dominican Republic.
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