All the staff there were lovely and friendly. They were great with the kids.

Just a really lovely hotel.

During our stay we had to change rooms 3 times, I requested a balcony room whilst booking this holiday over the phone but ended up with a terrace room with view of a wall and covered by trees, I asked reception for a possible change and they were very accommodating and managed to provide a new room with a balcony. The new room air-con unfortunately broke which caused the room to be extremely hot and unbearable, management immediately got us changed to a new room and I couldn’t thank the staff enough for how accommodating they were the manager Dawn was lovely and very understanding. We even got a free massage as an apology which we highly appreciated. I would definitely go back to this hotel and stay again

The location was very poor as it is in a very run down location. Not much options for vegetarians, we were plaqued with wasp at every meal. I feel it needs more inside dinning to hopefully stop that from happening. The entertainment team are lovely, but Bingo 3 nights a week is not necessary.

The accommodation was much better than expected, a beautiful resort, well kept, and not overbooked. The private beach at ekati mare is the gem of the whole experience- comfortable, beautiful, never too full, relaxing with a great beach bar/lounge, EXCELLENT food, great service, clean, and best of all- beach cat.