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Hotelbeschreibung Grand Palladium Costa Mujeres Resort & Spa

Das bietet Ihre Unterkunft

Außenansicht Pool

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Sport & Fitness

Unterhaltung

Wellness

Wellness Wellness Wellness Wellness

Ihr TUI Service

Kontaktinformationen

Grand Palladium Costa Mujeres Resort & Spa
Vialidad Paseo Mujeres
MX77400 Cancun-Playa Mujeres
Riviera Maya Mexiko
+52 004408000211548
gtecosta.america@palladiumhotelgroup.com

Hotelzimmer Grand Palladium Costa Mujeres Resort & Spa

Lage & Umgebung

Hotelbewertungen Grand Palladium Costa Mujeres Resort & Spa

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Guest reviews (57 reviews)

  • 4/10
    Recommended

    Lovely clean modern hotel

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  • 3/10

    Most of the staff were friendly and helpful but holiday was marred by hospitality staff around poolside who if they didn’t see dollars from us they ignored us and took a wide berth. Also in some restaurants staff did not look happy to be there. We paid thousands of pounds to celebrate my birthday only to find the room was set up for 2 adults only. We were a party of 3 so had no 3rd bed, gowns and towels for 2 and not all amenities in the room were available to us, not enough tea, coffee equipment and it was only rectified by day 3 after we paid the housekeeping crew. We heard other tourists complaining about same issues. Reception personnel said we will get these other things on request. This is not good enough as housekeeping staff should be made aware how many visitors to each room and set up accordingly. By Day 4 we were happy but it shouldn’t have taken this long. The schedule was known to management who has booked their hotel rooms weeks ahead. I will not be recommending them this hotel to my family and friends.

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  • 4/10
    Recommended

    Good hotel, amazing staff only thing that requires some improvement is the food

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  • 1/10

    Not a 5 start hotel. Very old acomodation. Broken lights. Phone not working. Cleaners missed the room in about 7 occasions

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  • 5/10
    Recommended

    Great hotel, fantastic staff. We had a fantastic stay at this hotel. The room was spotlessly clean, modern, and featured an incredibly comfortable bed that ensured a great night's sleep. Every staff member we encountered was welcoming, polite, and eager to help with local recommendations. The breakfast offered a wide variety of fresh, delicious options to start the day.

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Hotelbilder Grand Palladium Costa Mujeres Resort & Spa