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Hotelbeschreibung Hotel Fuerteventura Princess

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Ausstattung

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie Familie Familie Familie

Sport & Fitness

Sport

Unterhaltung

Animation

Wellness

Wellness

Weitere Informationen

Ihr TUI Service

Kontaktinformationen

Hotel Fuerteventura Princess
Calle Gran Canaria 13
ES35626 Playa de Esquinzo
Fuerteventura Spanien
+34 0928544136
reservas.fuerteventura@princess-hotels.com

Hotelzimmer Hotel Fuerteventura Princess

Lage & Umgebung

Hotelbewertungen Hotel Fuerteventura Princess

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Guest reviews (541 reviews)

  • 5/10
    Recommended

    I’ve been to this hotel more than three times so I think that says a lot about the establishment and I will continue to go back.

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  • 5/10
    Recommended

    Amazing

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  • 2/10

    I don't usually leave negative reviews, but after paying almost £2,400 for two people for a week, I feel it's important to share our experience. Our stay got off to a poor start. We arrived late at night to a slow check-in, were given very little information about the resort, and then had to drag our luggage down a steep hill to our room in the dark. We were told food was available for late arrivals but weren't told where to find it, so after wandering around the large resort for a while, we gave up and went to bed hungry. The room was disappointing for a 4-star hotel. There was no minibar, no welcome snacks or soft drinks, and the air conditioning was extremely weak throughout our stay. We also had an ongoing ant problem, with ants regularly appearing in the bathroom, on towels and even on pillows. Housekeeping was another frustration. They usually arrived between 10am and 11am while we were getting ready. Despite asking several times if they could return later, we were always told \"tomorrow\", meaning our room was only cleaned once during the week. The buffet restaurant was one of the biggest disappointments. Despite being advertised as air conditioned, it was extremely hot and uncomfortable, making meal times something we often dreaded. Cleanliness could also have been better, with sticky tables, missing cutlery and ants occasionally visible. Food labelling was often vague, which could be difficult for anyone with allergies or dietary requirements. Service was mixed. Some staff, particularly the chefs at the pasta station, were friendly and hardworking, but some bar staff came across as uninterested. Long queues at both bars and the buffet were common. Other issues included having to refill a small 500ml water bottle at stations around the resort, a lack of room service, daily exercise classes outside our room early in the morning, and sunbed reserving being unenforced despite hotel rules. We only managed to get poolside sunbeds on two days out of seven. There were some positives. The resort looks impressive at first glance, the beach is lovely, and some staff members were excellent. However, the service, cleanliness, room issues and dining experience fell well below what we expected from a 4-star hotel. Sadly, we wouldn't return and felt disappointed with what was a significant amount of money to spend on a holiday.

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  • 3/10

    The hotel was very clean and pretty, the food was amazing and always had a lot of options and only was different every night. The snacks bars and main restaurant kept on top of making sure that tables were clean and food was replenished often enough. Some of the staff were lovely but we found that some were also very rude, we asked for a late check out but they were unable to give us one and said that we had to shower at the side of the pool in cold showers. They even said this when we explained that we had a baby with us. When checking out we asked if we could have some clean towels to get dry with as all we had were the pool towels that we had been using, they also refused to give us these. We had photos taken by the hotel, they gave us a time to look at them the next morning but unfortunately i was unable and it was the morning of us checking out. I headed to the desk an hour after our allocated time and apologised and explained why we were not there, he became very rude and said we had wasted his time. I explained that I would still like some photos but he refused to see me. Thankfully another colleague came and apologised for the interaction and said that we could go and see him later in the day. On a night the bars were very busy with only 2 members of staff on the main bar, this meant queues for over 10 minutes sometimes and if you wanted a beer and cocktail you had to queue twice as they did not do them in just one order. There were also a couple of drinks and snacks that we were unable to have due to being all inclusive and not ultra all inclusive, which wasn’t an option when booking. When booking the beach says it’s private but it is not and you have to pay to use the sunbeds.

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  • 5/10

    Reception night staff really went above and beyond with rudeness day staff lovely. All inclusive not at all would not give us drinks unless we upgraded are all inclusive package to premium which is their rule not TUI rooms had plugs hanging off walls not good for our toddlers toilet doors locked you in safe locked us out constantly. Cockroaches in outside areas

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Hotelbilder Hotel Fuerteventura Princess