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Hotelbeschreibung Jaz Aquamarine

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Ausstattung

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie

Sport & Fitness

Sport

Unterhaltung

Wellness

Wellness Wellness

Weitere Informationen

Ihr TUI Service

Kontaktinformationen

Jaz Aquamarine
South Sahl Hashish Road
EG84511 Hurghada
Hurghada Ägypten
+20 653461100
reservation.aquamarine@jazhotels.com

Hotelzimmer Jaz Aquamarine

Lage & Umgebung

Hotelbewertungen Jaz Aquamarine

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Guest reviews (2286 reviews)

  • 1/10

    We were extremely disappointed with our stay at JAZ Aquamarine and, based on our experience, we would not return to this hotel. Our biggest issue was the food. For a resort of this size and standard, we found both the quality and variety extremely poor. The main buffet was repetitive and disappointing, and unfortunately the à la carte restaurants were no better. We expected these restaurants to provide a noticeable step up from the buffet, but in our experience the quality and overall dining experience fell well below expectations. Both my partner and I also developed significant diarrhoea towards the end of our stay. We obviously cannot categorically state that this was caused by food from the hotel, but given that we both became unwell during the same stay, it added considerably to our concerns and disappointment regarding the food and hygiene standards. The service was another major issue. We encountered members of staff who we felt were rude, uninterested and generally unhelpful. The overall level of service was nowhere near what we expected from a hotel of this rating and price point. There were individual staff members who were pleasant, but unfortunately they were overshadowed by our wider experience. This is particularly disappointing because the hotel itself has a lot of potential. The pools, grounds and general facilities are impressive and were a major reason we chose the resort. We travelled as a family of four adults and our three-year-old child, so on paper JAZ Aquamarine appeared ideal for us. Unfortunately, the quality of the food and the standard of service are such fundamental parts of an all-inclusive holiday that the facilities could not compensate for them. By the end of our week we were genuinely looking forward to leaving, which is not how anyone wants to feel at the end of a family holiday. Considering JAZ Aquamarine is sold and recommended by TUI as a high-quality all-inclusive resort, we do not feel the experience we received reflected the standard we reasonably expected when booking. We would strongly encourage TUI to review the food quality, dining experience and level of customer service being provided at this hotel. Based on our experience, we could not recommend JAZ Aquamarine to other families and would not consider returning.

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  • 5/10
    Recommended

    “Je recommande fortement”

    Idéal pour tout aussi bien pour le repos ainsi que les excursions

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  • 1/10
    Recommended

    Don't let an ********** book you into a garden view room when you want a pool or sea view room.

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  • 5/10
    Recommended

    “TOP für Familien mit Kindern”

    Vorallem die Essensvielfalt hat uns begeistert. Es gab sogar Schnitzel, Cordon etc. Es fehlte einfach an nichts!

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  • 1/10

    We have mixed feelings about the hotel, the hotel itself is nice. However the food and beverage is not good at all. We found out that even if you have multiple restaurants, during lunch or dinner time they serve the same food in every restaurant. The food was either undercooked and without seasoning or it was burnt. We also got a food poisoning and still recovering from it . We had an issue with one of the lamp in the room , the cable was broken and when we switched off the lamp made a sparkle. We after that checked the rest of the lamps and they were broken too . We were travelling with our toddler so if she would touch that lamp she could have been injured due to that . I believe this is unacceptable for a 5* hotel .

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Hotelbilder Jaz Aquamarine