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Hotelbeschreibung Melia Punta Cana Beach Resort Adults Only

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Ausstattung

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Sport & Fitness

Sport Golf

Unterhaltung

Wellness

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Ihr TUI Service

Kontaktinformationen

Melia Punta Cana Beach Resort Adults Only
Playa de Bavaro
DO23301 Punta Cana
Südl. Dom. Republik. Dominikanische Republik
+1809 6867499
melia.caribe.tropical@solmelia.com

Hotelzimmer Melia Punta Cana Beach Resort Adults Only

Lage & Umgebung

Hotelbewertungen Melia Punta Cana Beach Resort Adults Only

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Guest reviews (148 reviews)

  • 5/10
    Recommended

    Staff were really miserable and service was terrible- trying to get a drink without a 20 minute wait was impossible

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  • 2/10

    We did not enjoy the accommodation or the service from the staff. If you don't speak Spanish then you are not a priority - this is a phrase we heard a lot and agree. The maid watched me go into my room then chapped the door to inform me she would be out for 3 days. I said that was fine, we would still be here when she returned. I was in the room because I was experiencing \"tummy issues\" and was desperate to get to the bathroom before I had an accident (TMI - I know) She then came back and showed me a card saying she would be away 6 days. She was looking for a tip and basically asked twice. The next day, she was back and told me again she would be away and again \"subtly\" hinting for a tip. This made me very uncomfortable - the blatant expectations and forthright manner is not acceptable. We were celebrating our 25th wedding anniversary. we booked one of the 2 a la carte restaurants to celebrate. Upon getting there, we ordered wine - $37 for a £9 bottle. They then came back with a very expensive bottle saying this was the only rose they had. We declined as it was an unknown brand and over $40 more expensive. The service was terrible after that - no complimentary breads, starters were cold. main courses brought out without us having finished starters or having the plates cleared away. Used silverware being left on table and my soft drink only arriving after my main course was served. The meal I ordered was disgusting - it was a piece of steak that was purely muscle and gristle and inedible. This completely ruined our anniversary, we left without eating. I complained and eventually was assigned a guest services rep who offered us a \"free\" upgrade for one meal at their \"Level\" area and access for 2 hours to the sauna. We had to sign an agreement that this was compensation. However, due to my husband getting food poisoning, we were unable to use this gesture and instead had to get room service of plain chicken and boiled rice sent over. This impacted the last 2 full days of our vacation as we couldn't leave the room. From the 2nd day of our arrival, I experience \"tummy issues\" which lasted pretty much the entire holiday. I was reduced to having toast or bread and cucumber or cold meat for most of my meals and out of the 14night stay, I had dinner in-resort less than 7 times. We found a restaurant outside the resort that we went to a few times and paid for dinner just to have something we could enjoy.

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  • 2/10

    The accommodation for Melia Punta Cana is not as described. Our Television was hanging off the wall, stains in the bathroom, on the mirror and tabs.

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  • 3/10

    For a 5* hotel the rooms needed a refurb the plug sockets was hanging of the wall the bathrooms needed updating very old fashioned and chipped furniture, was very surprised as we always book 5* with TUI and this is the worst accommodation we have stayed.

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  • 4/10

    We paid extra for the level and concierge, when we got there and tried to book restaurants, they were pretty useless, slow, and couldnt book the times or days we wanted, all he wanted to do was sell us trips and other things. The food in the level which was supposed to be a great benefit - was poor in choice and quality, needed to be kept cooler and refreshed more, and the service at the pool beds from the bar was once every few hours, pretty poor for an exclusive offering. The rush to get sunbeds started at 6am, and then by 8am there were no spare beds. Left with towels on all day but no one on them. Definitely wouldnt go to the resort again when you compare it to royalton hideaway or secrets.

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Hotelbilder Melia Punta Cana Beach Resort Adults Only