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Hotelbeschreibung Rixos Downtown Antalya

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Ausstattung

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie Familie Familie Familie

Sport & Fitness

Sport Golf

Unterhaltung

Animation Animation Animation Animation

Wellness

Wellness Wellness Wellness Wellness

Ihr TUI Service

Kontaktinformationen

Rixos Downtown Antalya
100.YIL BULVARI, KONYAALTI PLAJI 100, ANTALYA
TR07050 Antalya
Türkische Riviera Türkei

Hotelzimmer Rixos Downtown Antalya

Lage & Umgebung

Hotelbewertungen Rixos Downtown Antalya

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Guest reviews (614 reviews)

  • 5/10
    Recommended

    Fantastic hotel and great location. Some issues with availability of sports facilities and the pool was very cold - brochure should have been clear that pool is only heated from November

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  • 3/10

    A bit dated not very good lighting overrun with cats not 1 or 2 there were over 40 cats prowling around im allergic was not good experiemce

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  • 4/10
    Recommended

    “Rixos Downtown Antalya”

    Een heel fijn hotel. Heel vriendelijk personeel & goed ontvangen. Alleen jammer dat de accommodatie al van “leeftijd” is, beetje veroudert.

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  • 5/10
    Recommended

    Food very good good variety in the evening but the tropic bar needed more choice maybe a salad bar very clean all staff we encountered were exceptional

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  • 3/10

    Overall, we had a nice enough stay at Rixos Downtown Antalya, and the staff were mostly amazing. We genuinely couldn’t fault the majority of the team, who were friendly and helpful. However, there were a few issues that unfortunately let the experience down. The first concern was the food labelling at the buffet. On two separate occasions, dishes clearly labelled as vegetarian contained meat. When we questioned staff, we were assured that the dishes did not contain meat, despite it being obvious that they did. This is more than just a disappointment for vegetarians; it raises serious concerns about how accurately food is labelled and the potential risks for guests with allergies or dietary requirements. The second issue was the sunbeds. On Monday, we settled in for the day and went for lunch, leaving our sun cream on our beds to indicate that they were in use. When we returned, the sun cream had been stolen. We raised this with the pool staff but were met with little more than a shrug, which was disappointing. The following day, we went for lunch again, having deliberately decided not to leave any belongings behind after our sun cream had been stolen the previous day. We were gone for no more than 30 minutes and returned to find other guests sitting on our sunbeds, on our wet towels, despite us having been there all day. Other guests around the pool even backed us up, confirming that we had been using the beds throughout the day. Staff came over, but rather than resolving the situation fairly, we were ultimately told to relocate and find alternative sunbeds. The guests who had taken our beds were smirking and laughing at us during the situation, something the staff were fully aware of, which made the whole experience even more uncomfortable and frustrating. We were left feeling that the people who had taken our beds were rewarded, while we were the ones inconvenienced. When we spoke to the manager, we were told that sunbeds could not be reserved and that it was essentially every person for themselves. We understand that sunbeds cannot be reserved indefinitely, and we are not suggesting that they should be. However, we do believe guests should be able to leave their beds for a short period to enjoy lunch together without returning to find someone else occupying them. We had been using those beds all day and were only away for around 30 minutes. The manager suggested that leaving personal belongings might prevent this from happening again, despite us having already had our sun cream stolen the previous day. She also said she would look into the CCTV footage, but despite asking for an update several times, we never received one. The lack of follow-up and the way the situation was handled were particularly disappointing for a hotel presenting itself as five-star.

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