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Hotelbeschreibung Rixos Park Belek

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Landschaft

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie Familie Familie Familie

Sport & Fitness

Sport Wassersport

Unterhaltung

Wellness

Wellness Wellness Wellness Wellness

Ihr TUI Service

Kontaktinformationen

Rixos Park Belek
Belek Mah. kongre Cad. No:2B
TR07500 Belek
Türkische Riviera Türkei
+90 02427152100
rhchq.saleseurope@rixos.com

Hotelzimmer Rixos Park Belek

Lage & Umgebung

Hotelbewertungen Rixos Park Belek

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Guest reviews (412 reviews)

  • null/10
    Recommended

    “Hotel bardzo dobry, ale są dwa mankamenty”

    Po krótkich negocjacjach (a to ze wzgl. na mój słaby angielski) dostaliśmy super pokój w rejonie ORIENT. Duży pokój na 1 piętrze z balkonem, z bardzo wygodnym łóżkiem 2x2m. w stylu arabskim EXTRA. Miło było wracać do pokoju.

  • 4/10
    Recommended

    Our accommodation was as stated when we booked. There were a few niggles throughout our stay. On the TUI website it states that you can book al a cate restaurants on site for once per stay, but upon booking, You can only book one of the restaurant per stay not once for all, I feel this was miss leading. Upon arrival at the hotel, we were directed into a family room area without any understanding of the check in process. No one communicated to us about the check in process. We didn't have a drink to hand and waited around to be directed. Due to no one coming to collect us, my parnter went up to the check in desk to figure out what was going on and that's when things start to love along. Was a frustrating set up to deal with coming off a 4hr flight and 60 min transfer. A little communication goes along way. We did feed this back to the hotel. The services was slightly inconsistent but as the holiday progressed we learnt what worked to get good service and this became much smoother. The hotel was clear and we kept if not a little dated in the rooms, hallways and certain areas outside. It needs a bit of a revamp. The layout of the hotel was frustrating at time and didn't feel like it flowed well. We stayed in the main building and there were only 2 lifts or one spiral staircase to get up and down, if you were passing people on the stairs, pray for you life as it was perilous and impossible to navigate.The beach side bar was outstanding with live music band entertainment every night and greatly made cocktails when they had the stock. Overall we enjoed out stay but wouldn't recommend due to inconsistencies and dated feel.

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  • 1/10

    We recently stayed at Rixos Park Belek and unfortunately came away quite disappointed. There were some positives, and the Guest Relations team were polite and seemed genuinely keen to help, but there were too many frustrating incidents during the stay for me to overlook. One of the strangest issues was something as basic as getting Coke Zero. Despite being an all-inclusive resort, our minibar did not have Coke Zero, so I went to one of the bars to get some. I asked for the bottles to be left closed because I had to walk back to the room while pushing a pram. The bartender refused and insisted on opening them, despite happily preparing multiple drinks and cocktails for other guests. I then had to push a pram back while carrying two open bottles. It may sound minor, but it was unnecessarily inconvenient and made absolutely no sense. Not to mention, people pushing in and making it seem like a competition to get a drink. More concerning was the speed at which some of the resort buggies were being driven around pedestrian areas. On one occasion, one came far too close to my 4 year-old daughter and almost ran her over - the buggy stopped 1ft away or less. In a family resort with children constantly walking around, this really needs to be taken seriously especially on paths. The front staff manager (mehmet) was genuinely a nice person and was very apologetic and addressed this behavior but it is just simply uncomfortable to work around with kids in the resort as you constantly have to look over your shoulder. There was also an incident at one of the bars where a visibly drunk guest pushed straight into the queue. Rather than dealing with it, the bartender was joking and chatting with him. When I challenged this, I was told it was because the bartender knew the guest. That is hardly an acceptable reason to allow someone to behave differently from everyone else waiting patiently. I did raise these issues with Guest Relations, and to their credit they were apologetic and tried to resolve things. I would much rather the focus be on addressing the underlying issues so future guests do not experience them. The flooring around the outdoor pool need serious work - the wood is heavily splintered. You can walk barefooted but at your own risk. Also, you need towel cards...to get towels from the swimming pools and if you forget them, you are lucky to get one or two from there. It absolutely makes no sense as to why you would have such a policy, non of the resorts had this when I stayed in the past. The reception team...no words for these guys. On the last day my luggage was in the luggage hold, and I asked for the side door to be open so I can take them out to my car. The reception person could not be bothered getting up and unlocking the door, and after waiting a few minutes in the room, i've had enough and dragged my luggage through the manual revolving door (YES, not even an automatic revolving entrance door). The kids club staff were very friendly however and were genuinely helpful. There are good aspects to the hotel and some very helpful members of staff, but our overall experience did not match the standard I expected from Rixos. Put together, these incidents they created a feeling that basic standards and consistency were lacking. For a Rixos-branded resort, and at the price point being charged, I expected considerably better. I have stayed in multiple rixos resorts and this is by far the worst and would say this is a 3-star resort at best.

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  • 5/10
    Recommended

    Amazing stay at the rixos park belek! All staff were very helpful, facilities were great and food was amazing!

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  • 4/10
    Recommended

    Accommodation was clean, but needs improvements and upgrades as is quite outdated. Food also quite average and not the best I’ve seen at an all-inclusive hotel, especially from a brand like Rixos

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Hotelbilder Rixos Park Belek