DO23301 Punta Cana
Südl. Dom. Republik. Dominikanische Republik
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Dieses moderne All-In Luxury® Resort bietet einzigartigen Service, Gourmetrestaurants auf höchstem Niveau und exklusive Leistungen im Diamond Club™. Außergewöhnlichen Badespaß erleben Groß und Klein im Splash Park, im Lazy River oder beim Surfen im Flowrider®.
Best Price Luxury Junior Suite (JSZ1), Juniorsuite, Nichtraucherzimmer
Luxury Junior Suite (JSX1), Juniorsuite, Nichtraucherzimmer
Luxury JS Ocean View Diamond Club (JSM2), Juniorsuite, Nichtraucherzimmer
Luxury Junior Suite Diamond Club (JSX3), Juniorsuite
Luxury Junior Suite Ocean View (JSM1), Juniorsuite, Nichtraucherzimmer
Luxury Junior Suite Swim Out (JSX2), Juniorsuite, Nichtraucherzimmer
Luxury Junior Suite Swim Out Diamond Club (JSX4), Juniorsuite, Nichtraucherzimmer
The accommodation has not lived up to the 5 star as advertised by you. Our first room smelled strongly of mould and moister. I have requested to be moved which I was the following day. However, I have been told I can not move the room temperature which was set to 16.5 degrees and the room was constantly freezing cold. We paid extra for diamond service but the room was barely 3 star. The under-bed was never cleaned during our stay with thick dust underneath. The resort was nice in general - however, my daughter got food poisoning on day 4 and had to be admitted to the hospital for 3 days which was extremely distressing. We only spend time in the resort day before and therefore this had to be contracted through food or water in the resort. It is unexceptable.
Show morewaiters are to busy chatting amongst themselves poor service but friendly, Home keeping not relieving clean towel, room dusty on arrival with mosquitos, checking in bag missing but staff don't seem to concerned, buffet food food bit a la carte below par no special twist just buffet with a waiter, 1hour wait for an a la carte table even though pre booked
Show moreRooms very good, but we had periods of time without running water/flushing toilets or electricity without prior notice.Towels not changed frequently enough, room supplies not replenished daily.
Show moreexcellent hotel just needs a little different entertainment in the evenings. All staff are amazing, great stay
Show morei wouldn’t class this hotel as 5 star it felt like they have taken too much on and could not accommodate the expectations. we saw drugs being sold on the private beach in front of hotel security and my 13 year old. we had to leave the beach as they were taking cocaine. buffet food was awful and the buffet restaurant was dirty and service was poor. the al carte restaurant were great and service was fantastic, italian was very much set up for the americans. i would also state the hotel allowed guests to play their own music around the pool, bars and beach which i don’t think should be allowed at a 5 star hotel. overall we had a good holiday but as this was a special holiday for a birthday it was a little disappointing and would not return.
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