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Hotelbeschreibung Royalton Riviera Cancun

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Ausstattung
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Tipp

Entspannen, Loslassen, Genießen: Im luxuriösen Royal Spa mit Beautycenter, Sauna- und Wassereinrichtungen wartet ein besonderes Verwöhnprogramm auf Sie. Ob allein in vollkommener Ruhe oder zu zweit genießen Sie die wohltuende Wirkung dieser Wellnessanwendungen auf Körper und Seele. Ein Erlebnis für die Sinne.

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie Familie

Sport & Fitness

Sport Wassersport

Unterhaltung

Animation Animation Animation Animation

Wellness

Wellness Wellness Wellness Wellness

Ihr TUI Service

Kontaktinformationen

Royalton Riviera Cancun
Carretera Federal 307 Cancun-Playa del Carmen Km
MX77500 Cancun
Riviera Maya Mexiko

Hotelzimmer Royalton Riviera Cancun

Lage & Umgebung

Hotelbewertungen Royalton Riviera Cancun

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Guest reviews (1494 reviews)

  • 4/10
    Recommended

    Lovely hotel, food/drink/rooms all excellent. We were a group of 9, but weren’t allowed to book a restaurant for more than 6 either on the app or in person. Also limited lunchtime dining options. Made a reservation for the Mexican restaurant one night, found days later that it had been decided to close it that night but we recieved no notification. Raised the issue, no resolution ( recieved an apology). Ordered room service once for 6pm, got a message at 4.14 to say that they had attempted delivery. Messaged back to say we still wanted the order at 6 no response and no food. Attempted to reorder but I was blocked from doing so

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  • 4/10
    Recommended

    Food was ok. Not great in steakhouse at all

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  • 5/10

    The check in was a joke it took 45 minutes to get to desk only two people were serving the others where just mulling around doing nothing then they where demanding a credit card payment for £200 just in case you damage there room would not take cash for it then on checkout it was just as bad one queue for checkout and checking in in the same one ,I asked at desk and was told that it was the far side queue for checkout but when it got to my turn the man said I had to join the other queue and wait again so nearly mist the bus because the hold your luggage to ransom and will not give you it back till you get a slip from desk that says you have checked out and been released from hotel like a prisoner very poor and frustrated a fair will no be using there hotel again and would not recommend it to others on this basis but the other staff are very good just the staff on front desk need a rethink on how they work so can you pass it on to manager for me

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  • 1/10

    During a 7 day trip with another couple 3 out of 4 of us became severely ill with continuous diarrhoea. This was day 4 of our trip leaving us room bound for the final 3 days & the flight home completely horrendous due to constantly needing the toilet, dehydrated & unable to eat or rest

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  • 5/10
    Recommended

    The service from the Diamond club staff and pool staff is amazing, one of the main reasons we’ve been three times.

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Hotelbilder Royalton Riviera Cancun