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Hotelbeschreibung Valeria Madina Club Resort

Das bietet Ihre Unterkunft

Außenansicht Pool Ausstattung Landschaft

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie Familie Familie

Sport & Fitness

Sport

Unterhaltung

Wellness

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Ihr TUI Service

Kontaktinformationen

Valeria Madina Club Resort
Route de Fes
MA40000 Marrakesch
Marrakesch Marokko

Hotelzimmer Valeria Madina Club Resort

Lage & Umgebung

Hotelbewertungen Valeria Madina Club Resort

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Guest reviews (225 reviews)

  • 4/10
    Recommended

    The hotel and hotel staff were amazing - that is why the overall I’d good this is not down to TUI as if it was it would be a negative review

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  • 1/10

    Would never go again was very disappointing

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  • 1/10

    Bar staff unhelpful, rude limited drinks (ASSISA was particularly rude n the snack bar as were others!!! Deliberately ignored me one day and laughed at another colleague who told her I was waiting) The only area they kept clean was the restaurant (even though there was birds flying about; one even ********** on my napkin) All areas dirty including around the pool. Windows dirty Staff favoured the French tourists in all areas!! Absolute disgrace!! Room was clean enough but shabby furniture Loose tiles in a number of areas (in which I tripped over on numerous occasions!!) Bees everywhere including in the drinks bottles and then served to us / disgusting!!!) used bottles of fizzy juice for drinks and left unattended for bees etc to crawl around!! - Disgusting! Served drinks with flat juice and was frowned upon asking for an alcoholic drink as a female!! I was told a glass of wine was ample when asked to top it up (served in the evening in a very small plastic cup) glasses where not clean as smelled of beer when drinking coke in numerous occasions!! ONLY ONE SET OF TOILETS IN THE COMPLEX!!!) 3 of the sinks where not working!! Toilets not working and some clogged!! The receptionist replied in answer to a question that I asked which was: Is there any shower rooms that we could use before our flight and was told: YOU CAN USE THE SHOWER OUTSIDE THE TOILETS NEXT TO THE POOL!!!!! Absolute disgrace!!! All inclusive?? - no kettle no condiments in the room and had to pay a deposit of £30 to use one!! Had to ask every time for English tea bags every time except at breakfast where they were all tangled. ! Mediocre food! Nothing around the hotel and had to book a bus there and back with no exceptions to the town, or you wouldn’t get on the bus! DEFINITELY NOT 4 STAR HOTEL!!!! There was a small attempt to clean around the snack bar area as we were leaving but absolutely not enough to keep the place clean!! NO TUI REP CAME TO OUR HOTEL ONCE!! Shop staff said it was a little further out to travel to shops - it took around 35 mins!! Although the entertainment staff were very nice the level of entertainment was dire!! Absolutely nothing decent apart from karaoke (and you can stay at home to do that!!) A fashion show was the entertainment staff dress up in white clothes, walk around and walk off??? What the **********!! Very poor!! Overall - I WILL NEVER BE BACK!!!

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  • 4/10
    Recommended

    Clean, great services and great food

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  • 2/10

    Previously documented Also, the TUI app did not stay up to date with transfer and flight info

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Hotelbilder Valeria Madina Club Resort